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FAQs

Have some questions?

You may have some questions about Firefly or our hiring process.
Check out the FAQs below for helpful insights and answers about what to expect.

We’re excited about your interest in joining our team! Open positions are posted online and applications can be submitted through our Firefly Careers platform.
 
We are looking forward to learning more about you -- A resume gives us a snapshot of your work experience, education, skills and accomplishments. When applying, you can provide this information by attaching a resume, entering a text resume, or submitting employment history entries under the Additional Information tab.
 
Absolutely not! However, if you want to share your story and interest in the opportunity, we would love to see it. When submitting your application, you are able to include a cover letter as an attachment under the Additional Information tab.
 
Generally speaking, here is a summary of our process:
 
  1. Apply online through our platform, Firefly Careers
  2. The recruiting team will review your application submission and reach out via phone or email if they feel you may be a good fit and would like to move forward in the process with you.
  3. Applicants we would like to get to know further are invited to participate in the interview process, which may include some or all of the following: phone interviews, online assessments, virtual interviews, onsite interviews, etc.
  4. Those selected to join our team will be contacted regarding a verbal offer, contingent upon the successful completion of background checks and reference checks.
  5. Once we are all clear, we will email you an offer letter and our new hire information (woot!)

It can be disappointing when you are not selected for an open position. To help you prepare for every interview you have going forward, not just at Firefly, feel free to check out our Interview Guide.
 

A rule of thumb is to dress in a manner that is professionally appropriate for the position which you are applying for. To help guide you, the dress code at our Corporate Office is business casual and our branch locations wear business professional attire.
 
The best way to stay in the loop is to follow us on Facebook, LinkedIn and Indeed.com, and check back on our Firefly Careers platform to see an updated list of all our job opportunities!
 

Follow us to stay up-to-date ON WHAT FIREFLY IS UP TO INCLUDING FUTURE JOB OPENINGS.


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