Can I deposit checks from my phone?
How can I sign up for Mobile Deposit?
Yes! Mobile Deposit is available in our mobile app. You will be prompted to accept an initial disclosure before gaining access to the service.
How can I access Mobile Deposit?
Within the digital banking app on your phone or tablet, select "Deposit Check" and after reviewing the disclosure, click "I Accept". Next, follow the prompts on the screen to deposit your check. Please allow 1 business day for your deposit to process.
Open the Digital Banking app, select "Deposit Check", and accept the disclosure. Upon approval, access the mobile app and deposit checks as desired. Note
: if you find "Deposit Check" is not an option within the menu, contact us to review your access to this solution.
I signed up for mobile deposit but can't make a deposit yet. Why?
For security purposes, it may take up to 2 business days for Firefly to review your account and set you up with access. We appreciate your patience with this process.
I deposited a few checks but was notified that one or more was rejected. How can I find out which didn't deposit?
Within digital banking, click on "Deposit Check". From that menu option, click "More" in the upper right corner to get history options. The "Accepted" tab will show those that will or have processed; find the check(s) that aren't listed here to identify which needs to be re-deposited.