We protect your personal information.

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Privacy Policy

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and account balances
  • Transaction history and payment history
  • Credit history and checking account information
When you are no longer our member, we continue to share your information as described in this notice.
How? All financial companies need to share customers'/members' personal information to run everyday business. In the section below, we list the reasons financial companies can share their customers'/ members' personal information; the reasons Firefly Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Firefly share? Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes -
to offer products and services to you
No We don't share
For joint marketing with other financial companies Yes No
For our affiliates' everyday business purposes -
information about your transactions and experience
No We don't share
For our affiliates' everyday business purposes -
information about your creditworthiness
No We don't share
For non affiliates to market to you No We don't share
What we do
How does
Firefly protect
my personal
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguard and secured files and buildings.

How does
Firefly collect
my personal

We collect your personal information, for example, when you:
  • apply for a loan or use your credit or debit card
  • open an account or make a wire transfer
  • provide account information
We also collect your personal information from others, such as credit bureaus, affiliates or other companies.
Why can't I limit
all sharing?
Federal law gives you the right to limit only:
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Companies related by common ownership or control. They can be financial and non financial companies.
  • Firefly Credit Union does not share with our affiliates.
Non affiliates
Companies not related by common ownership or control. They can be financial or non financial companies.
  • Firefly Credit Union does not share with our non affiliates so they can market to you.
Joint Marketing
A formal agreement between non affiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners may include insurance companies or investment firms.